We approach our clients with a consultative approach to competitive intelligence monitoring. By assigning a dedicated Competitive Intelligence Consultant throughout the entire subscription period to each client, we are able to offer a unique service experience focused on each client’s specific needs.
Support During Three Important Stages
Stage 1 - Kick Off
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Stage 2 - Configuration & Training
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Stage 3 - Ongoing Support
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| Initial needs assesment, competitive monitoring analysis, process mapping, and Best Practice consulting. |
Our CI Consultants configure and manage the software and reports, as well as train our clients to make adjustments to the software themselves. |
Your dedicated CI Consultant is available directly anytime; you will not call a 1-800 customer service line or support desk. |
Let us prove how extraordinary client service is part of our DNA!